“The name says United Bank for Africa – I see a movement to empower youth and SMEs in Africa, I don’t want to be told about it; I want to be a part of it.” – New UBA hire
I was delighted to spend some time today with our new United Bank for Africa (UBA) staff, discussing their careers, aspirations and dreams for the future.
As we exchanged stories and experiences, they shared their reasons for joining the UBA Tribe. For some, they wanted to make a difference, to make impact across 20 countries in Africa, not just in Nigeria. Some others wanted to be part of the UBA heritage and legacy which dates over 70 years. Many cited LEO, they wanted to be part of the exciting new artificial intelligence (AI) technology at UBA.
Though their reasons were a little different, they had one thing in common – enthusiasm, a can-do spirit, great optimism, confidence, and a strong desire to break boundaries and redefine status quo. I am beyond certain that their unique blend of expertise, energy, networks, and ambitions will empower and support our customers at UBA, meeting their needs and surpassing their expectations.
At UBA, we hire not just for technical competency – we can find this somewhat readily – we hire for the right attitude, more importantly. Our new tribe members are star performers, known for stellar results, a keen sense of execution, and a flair for excellence. All handpicked from the most competitive talent pool because at UBA, our customers deserve the best. We continue to put our customers first by assembling the best hands.
These young Africans in our tribe want to make a difference. I stressed to them that if you want to deliver on your goals, you must be prepared to pull down barriers to make sure it happens. A person who is goal-oriented will break barriers to achieve a purpose. I told them not to feel too new to make a significant difference. A stellar employee is easily identified even after only a month at the institution.
At times when in a big organisation, it is easy to get lost in the largeness. UBA will continue to give all our staff the resources that they need to do well. Our rules are there, not to be broken, but at the same time, not to imprison staff or stifle their creativity. If at any time rules incapacitate your employees, then it is time for a review.
At UBA, we are accessible and open to new ideas: from the GMD down to all line managers. We don’t have all the ideas to grow the institution alone, and remain open to feedback. Together, working in shared purpose, we will redefine service delivery in Africa, prioritising our customers – students, SMEs, corporates, public sector, academia and the diplomatic and development communities – and remaining committed to putting them first. I encouraged our tribe members to never let their enthusiasm and passion dampen.
In conclusion, I assured them that if they ever have any issues or concerns, they should reach out. As Chairman of the bank, I shared my direct mobile number and email address for them to contact me personally for discussion and solutions. We must collectively create the organisation we desire to have.